Lab Supply Return Policy
Your satisfaction is very important to the Lab Supply team, and we want to make sure you are 100% satisfied with our products and service. Simply contact our Customer Service Center at 1-800-262-5258 within 30 days of delivery for assistance on processing refunds or replacements. And if a product does not perform satisfactorily, please contact our Customer Service Center within the shelf life or by the expiration date of the product purchased.
Do not discard the product until you are instructed to do so, for we plan to contact the direct manufacturer to start a QUALITY CONCERN ticket.
Please note: We do not accept returns on opened items; for our warehouses are all CERTIFIED LABDIET DEALER warehouses which operate under strict guidelines to ensure our warehouses remain clean environments free from bugs and pests.